Download Instructor Resources of Hotel Front Office Management, 5th Edition - Instructor Resources (Instructor's Manual + PowerPoint Presentations)
Multiple Formats Please note that by purchasing this product, you will only receive instructor resources related to the book. This product does not include the book itself. by James A. Bardi
Information
Format: Multiple Formats Language: English Edition: 5 Publisher: Wiley Publication Date of the Electronic Edition: 2010
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ISBN: 9780470637524, 0470637528, 9781118135792, 1118135792, 9780470911785, 9780470911464, 9781118764756, 9781118207024
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Description
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
$14.9
$2.98Discount Coupon
Delivery time: Instant